August 19, 2007

The Loan Process Was Painless and Educational

Dear Steelhead Residential,

I'm writing this letter for two reasons. First of all, we wanted to say "Thank You" to Mr. Britt Miller, and second, I wanted to share our thoughts on working with you.

I have to admit we were very impressed with your follow up and sincerity. The process was painless and educational. We had a loan broker we used to call. From this point forward you will be our loan broker. We especially appreciated your time educating us on your different loan options. You even worked around our schedule and came all the way out on a Saturday.

Your enthusiasm shows. It is rare now to find someone who honestly enjoys what they do. I can't even remember when the last time we received a Thank You card! I foresee a very successful future for you and Steelhead Residential.

Gratefully,
Lisa & William Baker
Concord, CA

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