August 20, 2007

We Would Highly Recommend Steelhead Residential

Future Steelhead Residential customer:

I was introduced to Britt Miller at Steelhead through my neighbor who was also a satisfied client in their new preferred residential program.

Britt took the time to understand our current mortgage situation and learn about some of the odd restrictions our lender had regarding refinancing. He came back to us with an opportunity for significant savings while also having money accessible for home improvements.

Even when I took Britt's recommendations and compared rates with other lenders, Steelhead Residential was still the best choice. They keep their pencils sharpened! We would highly recommend Steelhead Residential to anyone.

Thanks!
Matt Heekin, President
Corporate Waste Solutions
August 19, 2007

The Hardest Working & Most Informed Loan Brokers

To all future Steelhead Residential clients:

Britt Miller is undoubtedly the hardest working and most informed loan brokers in business. I have had the privilege of working with Britt and Steelhead over the past few years on several transactions. In addition to my personal home loan I've worked with them on both my residential rental properties and a few commercial properties.

The bottom line is that they take the time to truly understand the needs of the client and will source the most flexible and appropriate loan for their client and generally charge far less than the industry standard. I've referred Britt to many of my friends, family and business associates and they have all been extremely impressed.

Brandon A. Abbey
President and Founder
Burst Communications Inc

The Loan Process Was Painless and Educational

Dear Steelhead Residential,

I'm writing this letter for two reasons. First of all, we wanted to say "Thank You" to Mr. Britt Miller, and second, I wanted to share our thoughts on working with you.

I have to admit we were very impressed with your follow up and sincerity. The process was painless and educational. We had a loan broker we used to call. From this point forward you will be our loan broker. We especially appreciated your time educating us on your different loan options. You even worked around our schedule and came all the way out on a Saturday.

Your enthusiasm shows. It is rare now to find someone who honestly enjoys what they do. I can't even remember when the last time we received a Thank You card! I foresee a very successful future for you and Steelhead Residential.

Gratefully,
Lisa & William Baker
Concord, CA

The Highest Level of Professionalism and Respect

To whom it may concern;

This letter is to share the great experience my husband and I had working with Britt Miller and Steelhead Residential a few months ago.

When we started thinking about buying a home, Britt met with my husband and I to review our finances and see what the range of prices we could afford, so that we knew where to focus our house search. Britt went through various scenarios and explained what our monthly and annual expenses would look like, so that we could plan accordingly.

It took my husband and I two years to find our dream home, and through the process Britt never pressured us. He used to email us information regarding interest rate changes, different aspects and changes in the real-estate market both in the U.S and the Bay Area in particular, but we never felt pressured to buy at any point.

When we found our dream home three months ago, Britt was very involved in the process. He helped us by walking us through the different steps of purchasing a house, from the agent/inspection stages all the way through the title company and the lender.

We feel we were served with the highest level of professionalism and respect and we would refer all our friends to Britt and will 100% work with him and Steelhead in the future.

Sincerely,
Dalit & Mike Lewis

We Saved a Full Percentage Point On Our Loan

To whom it may concern,

My nephew heard that I was about to refinance a property that I hold for income. My nephew repeatedly recommended and spoke highly of a loan broker he knew, Britt Miller from Steelhead Residential. I agreed to call Britt in hopes that my nephew would no longer pester me.

I've been around; I've had several loans for both my primary residence along with rental properties. In my youth I sold many homes and recommended many loan brokers. Most recently I had been utilizing a very successful broker and great businessman from another company.

Regardless, I called Britt and he was different. I have never had a telephone conversation with any broker that lasted longer than 25 seconds. Britt and I spoke about my immediate needs and about future plans. We compared loans and determined why one loan was better than another. Every conversation was informative and the point of the conversation was always about the benefits to me.

We closed our loan a full percentage point lower than I had expected. The processing fees were lower. The appraisal was lower. The origination fee was lower. I'm a believer in the preferred residential mortgage program.

Thank you!
John Herndon,
San Francisco, CA
August 18, 2007

Expect To Hear From Us On Our Next Purchase!

Dear Steelhead Residential,

We would like to thank you for helping us with the purchase of our new home. The entire preferred residential process was seamless, effortless and most importantly comfortable. Prior to buying this home, we heard horror stories about miscommunications between mortgage brokers, realtors, and buyers. Lucky for us, we did not encounter any of such occurrences.

It was great to know that you were in constant communication with our realtor when it was time to close, and all banking documents were on time and in order. This helped both of us focus on our jobs and not be engulfed with the stress of buying a home.

We look forward to recommending you to any of our friends and families when they are ready to embark on purchasing a home. We now know that home buying can be a breeze if you have the right team on your side. Thanks again and expect to hear from us on our next purchase!

Best Regards
Amy & Rod Kux, San Rafael, CA

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